Privacy Policy
Last Updated: November 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide
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Name and surname
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Email address
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Phone number
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Billing or delivery address
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Company details (if applicable)
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Messages sent through contact forms or email
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Information provided when requesting a quote or placing an order
1.2 Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on the website
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Cookies and similar tracking data
2. How We Use Your Information
We may use your personal information for:
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Processing orders, quotes, or service requests
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Responding to inquiries or customer support messages
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Managing your account or bookings (if applicable)
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Improving our website, products, and services
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Sending updates, promotions, or important notices (you may unsubscribe at any time)
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Preventing fraud and ensuring security
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Complying with legal obligations
3. Legal Basis for Processing (POPIA / GDPR-Aligned)
We process personal information based on:
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Your consent
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Performance of a contract (e.g., processing your order)
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Compliance with legal obligations
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Legitimate business interests (e.g., website analytics, improving services)
4. Cookies
Our website may use cookies to improve user experience and analytics.
You can adjust your browser settings to refuse cookies, but some features may not function properly.
5. Sharing Your Information
We do not sell or trade your data.
We may share information only with trusted third parties such as:
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Payment processors
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Couriers and delivery partners
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IT and website service providers
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Legal authorities (when required by law)
All third parties are required to protect your personal information and use it only for the purpose it was provided.
6. Data Storage & Security
We implement appropriate technical and organizational measures to protect your information against:
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Unauthorized access
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Loss or damage
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Misuse or alteration
Information is stored securely and only for as long as necessary for business or legal requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Request deletion of your data
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Withdraw consent
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Object to processing
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Request a copy of your data
To exercise your rights, please contact us using the details below.
8. External Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
We do not knowingly collect personal information from individuals under 18. If we become aware of such collection, we will delete the data promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at: